Articles on: Customer Account Questions

My app keeps loading

Let's try to fix this - first, please make sure your internet connection is stable.


Next, close the app fully, as shown here, and restart it.


If this doesn't help, tap Log Out on the Account screen, and log in again with your phone number.


If none of this helps, let us know and I'll send your account to the tech team to fix it asap!

Updated on: 09/30/2025

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