> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.parlayp.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My app keeps loading

Let's try to fix this - first, please make sure your internet connection is stable.

Next, [close the app fully](https://support.apple.com/en-us/HT201330), as shown [here](https://support.apple.com/en-us/HT201330), and restart it.

If this doesn't help, tap **Log Out** on the **Account** screen, and **log in again** with your phone number.

If none of this helps, let us know and I'll send your account to the tech team to fix it asap!